Access to the secure services of the LBR website
To access the secure services on the LBR website, you must log in.
An anonymous connection without user account creation is possible for some features.
For other features, you must have a user account.
The creation of your user account is automatic and your user account can be used immediately. No access request form needs to be completed in order to create your user account.
When creating your user account, you have to enter a valid email address.
How to create a new user account?
To create a new user account just click on "Connect" in the toolbar.
You first have to click on "Click here to register" and then follow the instructions on the screen.
If you have an electronic Luxtrust certificate, you can use your certificate to create your user account.
For more information on the user account creation process, please refer to the user guide "Connection Process".
Connect to the application
To connect to the application just click on "Connect" in the toolbar and follow the instructions on the screen.
My subscriptions
You can manage your subscriptions on the page « My subscriptions ».
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Renew a subscription
A subscription is not automatically renewed. To renew a subscription, please select the subscription to be renewed in the last column and click on «Renew». You will be given the option to choose between “all/no” and to select or deselect all the elements displayed on the page.
Only subscriptions, which will expire within the next 30 days, can be renewed.
The renewal of the subscription will take effect on the day after the expiry of the former subscription.
In order to renew a subscription automatically upon expiry, you have to click on the link of the RCS number in the first column and select the option «Automatic renewal upon expiry».
Cancel a subscription
In order to cancel a subscription, please select the subscription, which needs to be canceled in the last column and click on «Cancel». You will be given the option to choose between “all/no” and to select or deselect all the elements displayed on the page.
Please note that you will not be reimbursed.
Modification of the notification address
The email address for notifications can be changed by clicking on the link of the RCS number in the first column. You can enter a new email address in the window, which displays your subscription details, and save your modification.
Notification of the expiry of a subscription
You are notified 30 days before the expiry of your subscription(s).
Beware : To be notified via email, the box «Email notifications» on the screen «My account» has to be checked.
By default, the email address you entered in your personal data is the one, which will be used. You can however indicate another email address for every new subscription and modify it for your current subscriptions.
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